Cream dog, black shaggy dog and tabby cat together on a blue backgroundCream dog, black shaggy dog and tabby cat together on a blue background

Come Say Hello

Whether it's an order question, a product recommendation, or just telling us your pet did something brilliant, we love hearing all of it. Send us a message below, start a live chat, or drop us an email, and a real person will get back to you as quickly as we can.

Drop us a line

We're pet owners too, so nothing you ask will surprise us.

Merle Australian Shepherd sniffing the ground

Sniffus out

Email us

Got an order question, need product advice, or just want to say hello? We read and reply to every one.

Follow Us

Product drops, behind-the-scenes pet chaos, and first dibs on new stock. Our DMs are always open too.

Hours

We're around Monday to Friday, 9am to 5.30pm Melbourne time. Weekend messages get picked up first thing Monday.

Mon–Fri, 9am–5.30pm Melbourne time

Australian Shepherd and golden retriever puppy on a navy background
Australian Shepherd and golden retriever puppy on a navy background

No digging required

Our Help Centre covers the most common questions about shipping, returns, and your account, so it's worth a look before you wait for a reply.

Spoil Them